Always Check Your Receipt Before You Leave The Store

We took to the streets of High River asking people if they knew what the Scanning Code of Practice was and we found that some knew but many did not.

Rachel Crowshoe was heading into a store in downtown with her daughter Erika and she was stumped.

"No, I don't know. The bar codes on a product I guess, how they're set up or how many lines or numbers has to be on it, I don't know."

Simply put if the scanned price of a non-price ticketed item is higher than the shelf price, or any other displayed price, the customer is entitled to receive that item for free up to a $10 maximum.

Everyone is interested in saving a buck and even more interested in getting something for free and next time you go shopping be sure to check your receipt.

When we stopped Courtney Rowland and asked she knew because she worked in retail for years.

"If there's an incorrectly priced item then if the company participates you get that item for $10 off the lowest marked price or if the item is $10 or less you get it at zero cost."

She was correct, participating in the program is voluntary, and not every cashier knows if the store they work at participates so ask for a manager because they will.

it's usually posted around the cash register if they do or not.

Some people we spoke with were close and had an idea but weren't completely sure like Tim Bradbury we met at the walking track at the Bob Snodgrass Recreation Complex.

"If they overcharge then you're entitled for a full refund if you can prove that they overcharged you for that particular item."

He was right, sort of. Again, essentially it means if the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price the customer is entitled to get the first item free up to a $10 maximum.

If the item is more than $10 the customer is entitled to $10 off the lowest advertised or displayed price.

For more information go to Scanning Code of Practice.